Express Retrieval Service

The UTEP Retrieval Service provides UTEP Faculty a convenient way to obtain library owned materials. Books will be pulled from the stacks and held at Circulation for pickup. Journals will be retrieved from the stacks and articles scanned as requested. Articles will be emailed to you from the Interlibrary Loan Department. Books will be retrieved at no cost and articles will be photocopied at 15 cents per page. Journals will not be pulled or held.

Library Owned Materials:

Books or articles requested through this services will have been identified as being UTEP holdings by the requestor, before initiating an official request.

Services:

1. Retrieving books and holding for pickup
2. Retrieving journals, copying and emailing articles

Requests:

Requests for this service can be made electronically (books / journals).

Procedures:

Staff from Circulation will search, retrieve, and hold books for Faculty to pick up. Notification of availability to Faculty will be made by phone, e-mail, or mail.

Staff from ILL/Document Delivery will search, retrieve, scan and send articles electronically from journals found in the UTEP collection.

Fee Structure:

Retrieval of books will be provided at no cost to the requestor.

Articles will be copied at $.15 per page. Requests will be limited to 5 per week, whether books, articles or a combination of both.

Payment for services will be due at the time of pick-up or bills can be mailed out. Failure to pay for services will result in fines being entered into the library's patron file.